Marketing calls can be a nuisance, especially when they interrupt your daily routine. Airtel is one of the leading telecommunications companies in India, with millions of subscribers. As an Airtel subscriber, you may receive marketing calls from the company or its partners. While marketing calls can be beneficial in some cases, they can also be intrusive and unwanted.
The purpose of this article is to help you understand how to stop marketing calls in Airtel. We will explore the reasons why customers receive marketing calls, the negative impact they can have, and steps you can take to avoid them. By the end of this article, you will be able to take control of your phone and avoid unwanted marketing calls from Airtel and its partners.
Understanding Marketing Calls
Airtel, like most companies, gets customers’ phone numbers through various means such as registration forms, online subscriptions, and other databases. Airtel uses these phone numbers to send promotional messages and make marketing calls to its customers. Marketing calls are aimed at promoting products and services to potential customers or encouraging existing customers to upgrade or purchase new products.
There are many reasons why customers receive marketing calls from Airtel. Firstly, Airtel wants to inform customers of new products or services that may be of interest to them. Secondly, Airtel may use marketing calls as a means of retaining customers by offering them discounts, incentives, or other benefits. Thirdly, Airtel may use marketing calls to cross-sell or up-sell products or services to existing customers.
Marketing calls can be beneficial in some cases, especially when they inform customers of new products or services that are relevant to their needs. However, they can also be intrusive and unwanted. Some customers may find marketing calls disruptive and may not have the time or interest to listen to a sales pitch.
In the next section, we will explore the negative impact that marketing calls can have on customers, and why it’s important to take action to avoid them.
Negative Impact of Marketing Calls
While marketing calls can be beneficial, they can also have a negative impact on customers. Marketing calls can be intrusive and disruptive, especially when received at inconvenient times, such as during work or family time. They can also be annoying and frustrating when received repeatedly, even after indicating disinterest in the product or service being offered.
Marketing calls can also have an impact on customers’ privacy and personal time. Customers may feel uncomfortable sharing personal information, especially with unknown callers. In some cases, scammers may use marketing calls as a means of obtaining personal information or defrauding unsuspecting customers.
Moreover, some customers may have registered with the National Do Not Call Registry, but still receive marketing calls from Airtel or its partners. This can lead to frustration and mistrust, as customers may feel that their privacy and preferences are not being respected.
In order to avoid the negative impact of marketing calls, it’s important to take action to stop them. In the next section, we will explore steps you can take to stop marketing calls in Airtel.
Steps to Stop Marketing Calls in Airtel
There are several steps you can take to stop marketing calls in Airtel. Here are some of the most effective methods:
Registering for National Do Not Call Registry
The National Do Not Call Registry is a list of phone numbers that have opted out of receiving marketing calls. By registering your number with the registry, you can stop telemarketing calls from Airtel or any other company. The registration process is simple and can be completed online.
Using Airtel’s Do Not Disturb (DND) service
Airtel offers a free Do Not Disturb (DND) service that allows customers to block unwanted promotional calls and messages. Customers can choose the types of messages they want to block, including promotional calls, messages, and alerts. To activate the DND service, customers can send an SMS with the word “START” to 1909, or they can dial 1909 and follow the instructions.
Blocking individual numbers
If you receive unwanted calls from a particular number, you can block that number on your Airtel phone. This will prevent calls and messages from that number from reaching your phone. To block a number, simply go to your phone’s call log, select the number you want to block, and choose the “block” option.
Reporting spam calls and messages
If you receive spam calls or messages from unknown numbers, you can report them to Airtel or your service provider. This will help prevent these numbers from contacting you again in the future. To report spam calls and messages, you can forward them to 1909, which is the number designated for reporting spam calls and messages in India.
By taking these steps, you can effectively stop marketing calls in Airtel and take control of your phone. In the next section, we will explore how to use Airtel’s Do Not Disturb service in more detail.
How to Use Airtel’s Do Not Disturb Service
Airtel’s Do Not Disturb (DND) service is a free service that allows customers to block unwanted promotional calls and messages. This service is easy to activate and can be customized to suit your preferences.
Explanation of Airtel’s DND service
The DND service blocks promotional calls, messages, and alerts from Airtel and its partners. However, it does not block calls and messages from other sources, such as banks, hospitals, or schools. Customers can choose the types of messages they want to block, and they can also choose the time of day when they do not want to receive any calls or messages.
Activation process for DND
To activate the DND service, customers can send an SMS with the word “START” to 1909, or they can dial 1909 and follow the instructions. Customers will receive a confirmation message after activating the service.
Types of messages that can be blocked with DND
Customers can choose to block promotional calls, messages, and alerts from Airtel and its partners. Customers can also choose to block calls and messages related to banking, insurance, health, and education.
Consequences of using DND service
Customers should be aware that using the DND service may result in missing out on important promotional offers and updates from Airtel or its partners. Moreover, the DND service does not block calls and messages from sources other than Airtel and its partners.
In conclusion, Airtel’s DND service is an effective way to stop unwanted marketing calls and messages. Customers can customize the service to suit their preferences and take control of their phone. However, it’s important to be aware of the consequences of using the service and to make an informed decision based on your needs and preferences.
Additional Tips to Avoid Marketing Calls
In addition to the steps discussed in the previous sections, there are other ways to avoid marketing calls in Airtel. Here are some additional tips:
Be careful when sharing personal information
Avoid giving out your phone number and personal information to unknown sources. If you need to provide your phone number, make sure it’s a reputable company and that you understand how they will use your information.
Read terms and conditions before subscribing to any service
Before subscribing to any service, read the terms and conditions carefully. This will help you understand what you’re signing up for and how your phone number and personal information will be used.
Use third-party apps to block calls
There are many third-party apps available that can help block unwanted calls and messages. These apps use a database of known spam numbers and can automatically block calls and messages from those numbers.
Be cautious about unsolicited calls and messages
If you receive a call or message from an unknown number, be cautious. Do not give out personal information or engage in any financial transactions without verifying the legitimacy of the caller.
By following these additional tips, you can further reduce the likelihood of receiving marketing calls in Airtel. Taking a proactive approach to protecting your privacy and personal time can help you avoid unwanted interruptions and maintain control over your phone.
Conclusion
Marketing calls can be beneficial in some cases, but they can also be intrusive and unwanted. Airtel subscribers have several options to stop marketing calls, including registering for the National Do Not Call Registry, using Airtel’s Do Not Disturb service, blocking individual numbers, and reporting spam calls and messages. By taking action to stop marketing calls, you can take control of your phone and avoid unwanted interruptions.
Remember to also be cautious about sharing personal information, read terms and conditions before subscribing to any service, use third-party apps to block calls, and be cautious about unsolicited calls and messages. With these additional tips, you can further reduce the likelihood of receiving marketing calls in Airtel and maintain your privacy and personal time.